Privacy Policy

Through this notice, CAPARRÓS NATURE, S.L., CIF B-04032322, with address at Boulevard Manuel del Aguila Ortega, km. 8,6 C.P. 04130 – El Alquián (Almería), and email info@caparrosnature.com, informs the users of its portal about its policy of protection of personal data so that Users can freely and voluntarily determine if they wish to provide CAPARRÓS NATURE, S.L. the Personal Data that may be required or that may be obtained in the different sections where a relationship with them is established.

ADDITIONAL INFORMATION ON DATA PROTECTION

Who is responsible for the processing of your data?

Identity: CAPARRÓS NATURE, S.L. – CIF: B-04032322

Postal address: Boulevard Manuel del Aguila Ortega, km. 8,6. C.P. 04130 El Alquián (Almería)

Telephone (Customer Service): 950 600 213

Email: info@caparrosnature.com

For what purpose do we process your data?

1) Data provided through the Contact section
The data provided through the Contact section will be processed to meet the requests or requests you make to us through the Customer Service channels, as well as to manage the type of relationship you have with us and the sending of commercial information about products and services by any means, including electronic means.
Conservation Period: These contact data will be processed for as long as necessary to meet your request or request, or to send commercial information about products and services. And they will be kept as long as you maintain your consent for this purpose.
2) Navigation Data. Usability and quality analysis for the improvement of our services
If you access our website, we inform you that your browsing data will be processed for analytical and statistical purposes, that is, to understand the way in which users interact with our website, and thus be able to introduce improvements in it.
Conservation Period: personal data will be processed promptly during the time in which we proceed to carry out a specific quality action or survey or until we anonimic your browsing data.

Likewise, we inform you that no automated individual decisions will be made or profiles will be elaborated.

What is the legitimacy for the processing of your data?

The legal basis for the development of the purposes included in the previous section will be the following:

1) Data provided through the Contact section
Your personal data will be processed based on your consent to send commercial information about products and services by any means, including electronic means.
We consider that we have a legitimate interest to respond to the requests or queries you raise with us through the various existing means of contact. We understand that the processing of this data is also beneficial for you to the extent that it allows us to be able to adequately assist you and resolve the queries raised.

2) Usability and Quality Analysis
The processing of browsing data is based on a legitimate interest to analyze the usability of the website since we understand that the processing of this data is also beneficial for you because the purpose is to improve the user experience and offer a higher quality service.

The completion of all the requested data is necessary to achieve an optimal provision of the services made available to you. The refusal to provide the requested personal data, or the delivery of inaccurate or incomplete data, could cause the impossibility of responding to your query.

Users are responsible for the veracity and accuracy of the data provided, as well as keeping them updated and communicating to Caparrós Nature, S.L. any modification thereof.

No international transfers of data are planned.

To which recipients will your data be communicated?

The data provided through the Contact section may be communicated to other member companies of the Caparrós Group of which Caparrós Nature, S.L. is a part, in order to send you commercial information about future events, promotions, services and / or products of said companies.

Likewise, your personal data may be transferred to Administrations, Authorities and Public Bodies, including Courts and Tribunals, when required by applicable regulations.

Caparrós Nature, S.L. contracts the hosting of its website in countries of the European Union, under the protection of European regulations on data protection.

What are your rights when you provide us with your data?

Regardless of the purpose or legal basis under which we process your data, you have the following rights:
• Anyone has the right to obtain confirmation as to whether or not our company is processing personal data concerning them.
• Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.
• Interested persons have the right to revoke or withdraw the consent granted for the processing of their data for specific purposes at any time. In certain circumstances provided for in Article 18 of the RGPD, interested parties may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defense of claims and for compliance with any legal obligation.
• In certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. In these cases, your data will not be processed except for the fulfillment of a legal obligation or the exercise or defense of possible claims.
• In certain circumstances (when the processing is carried out by automated means and this is based on the consent of the interested parties), the interested persons may request the portability of their data so that they are transmitted to another person in charge. This means that you will have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, in order to be able to transmit it to another entity directly, whenever technically possible.

Interested persons can exercise these rights through the following channels:
• Postal mail, attaching a photocopy of your National Identity Document, passport or any other identification document, and request in which the request is made, to Caparrós Nature, S.L., at the address Boulevard Manuel del Aguila Ortega, km. 8.6. C.P. 04130 El Alquián (Almería).
• Email to the address info@caparrosnature.com with the following information: name and surname of the interested party, address for the purposes of notifications, photocopy of the National Identity Document, passport or any other identification document, and request in which the request is specified.

You can obtain models for this exercise in the Citizen Portal of the Spanish Agency for Data Protection http://www.agpd.es.

You are also informed of your right to lodge a complaint with the relevant data protection supervisory authority, in particular with the Spanish Agency for Data Protection if the request to exercise any right has not been satisfactory correctly or if for any other reason you consider that your personal data is not being processed correctly.

WHAT HAPPENS IF YOU PROVIDE US WITH THIRD-PARTY DATA?

We offer functionalities or services that require us to process the personal data of a third party that you provide us, as in the case of sending products to people other than those who place the order. If you provide us with personal data of third parties, you will be responsible for such personal data and you must obtain their prior and express consent, having informed them of the terms contained in this Privacy Policy.
Likewise, you agree to exempt Caparrós Nature, S.L. from all responsibility for any possible claim, fine or sanction that may be forced to bear as a result of the breach by you of the duty described in the previous paragraph.

CHANGES TO THE PRIVACY POLICY

Caparrós Nature, S.L. reserves the right to modify this Privacy Policy to adapt it to new legislation or jurisprudence. In such cases, we will notify you in different ways through the Portal (for example, through a banner, a pop-up or a push notification), or even communicate it to your email address when the change in question is significant for your privacy, so that you can review the changes, assess them and, where appropriate, oppose or unsubscribe from any service or functionality.
However, we suggest that you review this Privacy Policy from time to time in case there are minor changes or any interactive improvements.

SECURITY MEASURES

Caparrós Nature, S.L. with the aim of making effective and efficient its Data Protection Policy, has adopted the necessary technical and organizational security measures to avoid the alteration, loss, misuse, treatment and unauthorized access or theft of the same taking into account the state of technology.

INFORMATION ABOUT COOKIES

We use cookies and similar devices to facilitate your navigation on the web, to know how you interact with Us and, in certain cases, to be able to show you advertising based on your browsing habits.

Please read our Cookies Policy to learn more about the cookies and similar devices we use, their purpose and other information of interest.